I broke my ski/binding/fin. What do I do?

This rarely happens but when it does, we have a one-year warranty policy. As outlined below, if your product fails, return your product to your dealer or directly to D3 Custom Skis.

D3 Custom Skis LIMITED WARRANTY
D3 Custom Skis products (including skis, bindings and fins) are warranted by D3 Custom Skis to be free of defects in workmanship and materials for a period of 1 year from the date of purchase. If a product proves to be otherwise, D3 Custom Skis, in its sole discretion, will repair or replace the defective product at D3 Custom Skis expense. D3 Custom Skis will not be responsible for any costs associated with the loss of use of any product.

This limited warranty is subject to the following limitations:
The warranty applies only to D3 Custom Skis products purchased from our web site or an Authorized D3 Custom Skis Dealer and is extended only to the original purchaser ("Owner").

All products to be returned to D3 Custom Skis must be returned before the expiration of the warranty period and must be accompanied by the dated proof of purchase.

All products are to be shipped prepaid and insured. D3 Custom Skis assumes no responsibility for products during shipment from the Owner to a D3 Custom Skis Service Center. Shipping charges are not refundable.

Repaired or replaced product will be returned in a reasonable amount of time. D3 Custom Skis will pay return shipping costs.

This limited warranty does not apply to:
a. Normal wear and tear. Impact related damage, such as but not limited to docks, handle impacts, magnet impacts, or heel dents (trick skis) is NOT covered under this warranty.

b. Damage resulting from abuse, misuse or carelessness.

c. Damage resulting from faulty or improper mounting of bindings. This includes stripping inserts from incorrect mounting.

d. Any damage caused from anything other than defects in material or workmanship.

e. Damage caused by the use of non-D3 Custom Skis hardware while mounting bindings.

f. Damage from the use of solvents, adhesives, or other substances not specifically determined for use on water sports products.

COVERAGE
Coverage under this limited warranty is void if any modifications or alterations have been made to a D3 Custom Skis product not specifically authorized in writing by D3 Custom Skis.

Repair or replaced products are covered only for the remainder of the original warranty.

D3 Custom Skis products are not covered by any verbal warranties.

ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY.

D3 Custom Ski Company®
Att. Warranty Dept.
807 Prospect Suite 4
Ellensburg, WA 98926

For more information
call us at 916.714.9389
Pacific Standard Time

Or email us at info@d3skis.com